Terms and conditions

General terms and conditions for conferences and events
These general terms and conditions apply on the condition that they are attached to the confirmation of the order, or it is otherwise agreed between the parties that these general terms and conditions shall apply.

1. Definitions
An arrangement is when premises have been provided with or without catering, for example for a conference, or a group booking in an event venue. The customer is the person, legal or physical, who is liable for payment for the arrangement. 7A Sevena AB refers to 7A’s facilities, who will deliver the arrangement. The value of an order is the agreed price for the entire order or the sum of the ordered number of participants multiplied by the agreed price per participant per day, and the price for specially ordered services.

2. Order
Orders can be made verbally or in writing.
a) The customer has access to the premises during the time stated in the booking confirmation. If the customer has special requests regarding, for example, security arrangements, music/entertainment, or animals, this must be stated at the time of booking so that this is clearly shown in the confirmation.
b) 7A has the right to move the client’s arrangement to another equivalent venue. In these cases, the customer is not entitled to compensation. On the other hand, 7A shall reimburse the client if special costs arise due to moving to another venue or facility.
c) Ordering food must be made no later than 30 days before the event. When ordering a menu, one and the same menu applies to the entire party. For allergies, a customized menu is offered.
d) The price for rented premises includes certain equipment, according to the quotation. All other technical equipment and conference services are charged according to the applicable price list or quotation.
e) The customer undertakes responsibility to comply with the authorities’ and/or 7A’s requirements not to burden rented spaces with more visitors or materials than escape routes and safety regulations allow.
f) The customer has the right to photograph, film during their arrangement, provided that it takes place during the time the customer has rented the premises and that the purpose is for internal use e.g., for own marketing. 7A also has, after a special agreement with the client, the right to photograph and film for its own use, as well as publish in its own marketing.

Terms and conditions

3. Food & drink
All food served and sold, including fruit and beverages, will be provided by 7A. The customer does not have the right to engage another supplier to provide or handle food/beverages within the supplier’s buildings or land area. These rules comply with current legislation regarding food and alcohol and are intended to guarantee high quality and good safety for guests.

4. Deposit/Advance payment
7A reserves the right to obtain credit information and to request advance payment (when booking Salong 300, Loke & Palmsalen, and for private events). An advance invoice corresponding to 100% of the rental fee will be sent after the booking is confirmed, with a payment term of 30 days. If the booking is made less than 30 days before arrival, payment must be made at least 10 days before arrival. A payment link for payment by credit card will also be attached to this invoice. All other equipment, food and other possible additional costs will be charged by invoice after the booking is completed, with a payment term of 20 days. In case the advance payment is not paid within the specified time, the order is not binding for 7A.

5. Liability for property
7A has no responsibility for property stored in its conference rooms and other public areas. If 7A or one of its employees acted carelessly or negligently and thereby caused the client’s property or property belonging to participants in the arrangement to be damaged or lost, 7A is responsible for this towards the client.

6. The customer’s responsibility for damage
The customer is responsible for damage that they themselves or a participant in the arrangement causes 7A regardless of whether it is done intentionally, through carelessness or negligence.

Terms and conditions

7. Payment terms
The customer is responsible for all costs incurred in accordance with the order and arrangement. Payment must be made according to agreement. If an agreement has been reached regarding payment against an invoice, the customer must make full payment within 20 days from the date of the invoice. If the payment deadline is exceeded, 7A has the right to charge late payment interest from the due date at 8%. All prices are presented excluding VAT. VAT is added according to current tax regulations.

8. Reservation of price changes
a) If costs for delivery according to the order increase as a result of increased taxes, devaluation, authorities’ decisions or comparable circumstances, 7A is entitled to charge a price supplement corresponding to the cost increase.
b) If 7A wishes to reserve price increases for reasons other than those stated above, 7A must clearly inform at the time of booking that price changes may occur.
c) 7A must immediately inform the customer when a price increase occurs.

9. Force majeure
Strike, lockout, fire, explosion, war or similar state of war, significant restrictions in deliveries or other circumstances beyond the supplier’s control entitle the supplier to cancel the contract without obligation to pay damages. 10. Cancellation rules regarding conference rooms
For orders that include several premises in different categories, the cancellation rules apply to the largest of the booked premises. Cancellation must be done in writing.

Cancellation policy 30 days
Cancellation should be made at least 30 days in advance of reservation date. Cancellation made later than 30 days before reservation date will be charged at 100 % of the total booking amount.

Cancellations policy 60 days
Cancellation should be made at least 60 days in advance of reservation date. Cancellation made between 60-30 days before reservation date will be charged at 50 % of the total booking amount. Cancellation made later than 30 days before reservation date will be charged at 100 % of the total booking amount.

Terms and conditions

Cancellation policy
At 7A, we are committed to upholding the values of equality, diversity, and respect for all individuals. To ensure that our events and partnerships align with these principles, we have established the following cancellation policy: 7A reserves the right to cancel any event or terminate any agreement, without penalty, if it is determined that the event or the contracting organization is in violation of our core values concerning the equal worth and dignity of all people. This includes, but is not limited to, instances of discrimination, hate speech, or any activities that undermine the principles of equality and inclusivity. By booking with 7A, you agree to adhere to these standards and understand that any breach may result in the cancellation of your event or contract, at the sole discretion of 7A.
Cancellations policy 90 days
Cancellation should be made at least 90 days in advance of reservation date. Cancellation made between 90-45 days before reservation date will be charged at 50 % of the total booking amount. Cancellation made later than 45 days before reservation date will be charged at 100 % of the total booking amount.

Cancellation policy 120 days
Cancellation should be made at least 120 days in advance of reservation date Cancellation made between 120-90 days before reservation date will be charged at 50 % of the total booking amount Cancellation made later than 90 days before reservation date will be charged at 100 % of the total booking amount

12. Cancellation Policy Food and beverage
A maximum of 10% of the booked number of participants can be corrected up to 7 working days before arrival without charge. The booking value consists of all booked food, drinks, all premises and other equipment for the number of booked guests. The confirmation applies in its entirety, if changes are desired please contact us to update the booking and confirmation.
All type of modifications or cancellation are only valid via e-mail to your main contact person. Payment terms are 20 days net. Late payment interest at 8% per month is charged from the due date of the invoice.
This booking confirmation confirms your binding order. Any corrections or inaccuracies must be at our disposal no later than 24 hours after receiving the booking confirmation. For the order, Visita – Svensk Besöksnäring’s general conditions otherwise apply, unless otherwise agree.

Terms and conditions - SIHC

Cancellation should be made at least 100 days in advance of the first reservation date. Cancellation made between 100-60 days before the first reservation date will be charged at 50 % of the total booking amount. Cancellation made later than 60 days before the first reservation date will be charged at 100% of the total booking amount. Cancellation consumption and/or technical equipment: Cancellation or modifications made later than 7 days before reservation date, will be charged at 100 % of the total booking amount.